Q: Is Clean It Up ! compatible with Windows ME and Windows XP ?

A: Clean It Up ! is compatible with Windows 95/98/ME/XP and 2000. Clean It Up ! will NOT run on Windows 3.1.

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Q: Is Clean It Up ! compatible with Macintosh ?

A: Clean It Up ! is NOT compatible with Macintosh systems at this time. Check back with us in the future.

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Q: What are the minimum hardware and software requirements for using Clean It Up ?

A: The requirements for running Clean It Up ! are very minimal.
    16mb of Ram, 166mhz (or faster) cpu.
    Windows 95/98/ME/2000 or XP.
    Opera, Netscape or Internet Explorer Web browser.

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Q: How do I download Clean It Up ?

A: After purchasing your software, you will then be able to download it to your computer via a provided Download link.

1. Click on the "Download Now" link.
2. When the "FILE DOWNLOAD" window appears, click "SAVE TO DISK" then click "OK". 
3. Where it says "SAVE IN" choose "DESKTOP". 
4. Click "SAVE"
5. Your file should now appear on your Windows desktop. Right-mouse-click the file and select
    "Extract to C:Windows/Desktop..." You are now ready to install your software-Enjoy!

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Q: Where can I find a User Guide/Documentation on how to use Clean It Up ?

A: User Guides and Product updates are available as free downloads in our Download Center.
     In this section, everything has been categorized according to product.
     User Guides are supplied with every copy of Clean It Up ! and a shortcut can be found in the
     Clean It Up ! program folder in the "Start" menu.

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Q: How do I use the Clean It Up ! Stealth Mode Feature ?

A: Click on "Settings" and place a check in the box beside "Run in Stealth Mode".
    Click "Save" to save the setting, then close the window.
    To make the program reappear after choosing this option, simply hold down the CTRL and ALT keys at
    the same time and hit 4-1-1. If you are using the  AUTOMATIC SCHEDULER also, its scheduled tasks
    will still perform during stealth mode.

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Q: How often are program updates made available ?

A: There is no set or scheduled time of release for product updates. Updates are made available only if
     and when reported technical issues are fixed and if any major changes or features have been added
     by our software development team. 

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Q: What are "Cookies" ?

A: Web cookies are  bits of information placed on your computer when you browse websites. 
    Websites use cookies so they can track information about you, such as who you are and what 
    you are viewing. The information gathered is often provided to large advertising companies.
    cookies also recognize your computer when you come back to visit again.

   Clean It Up ! removes cookies because:
    1. Employers/snoopers can look in your cookies folder to see what websites you have been browsing.
    2. The more websites you vist, the more cookies will be placed on your system.
    3. Cookies consume unnecessary space on your hard drive.
    4. Your web surfing privacy belongs to you. :)

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Q: Can I run the Automatic Scheduler and Stealth Mode at the same time ?

A: Yes, Absolutely. Enabling these features simultaneously ensures maximum privacy.

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Q: How long does it take to clean up my system ?

A: Clean It Up ! performs its tasks very quickly on most PCs.
     Depending on how much cleaning is required, system performance and how many settings are selected
     in the cleaning list, individual cleaning time may vary.Most cleaning times are  under 2 minutes for a complete
     cleanup. The more often Clean It Up ! is used the more your PC will be optimized for faster cleanups.

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Q: Can I clean files from multiple drives and media ?

A: Certainly. In the Advanced Settings window, you can select items to be cleaned from a floppy,
    external or additional hard drives and Network drives.

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Q: What does Clean It Up ! clean ?

A: Clean It Up ! is a user-friendly tool that covers your tracks on your PC by clearing your internet history,
    cookies, temp folders, recent document listings, typed website list, clipboard content, Recycle Bin contents,
    Windows Media player "Playlist" and unwanted programs and more !

    You can run Clean It Up ! manually or have it clean automatically, using it's built in Automatic  Scheduler. 
    An  additional privacy, the included Stealth Mode feature allows you to have the program run "invisible"
    without being noticed by other computer users, snoopers, employers, etc.

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Q: Can Clean It Up ! help me remove unwanted programs that are on my computer ?

A: YES! In the Advanced Settings window, click on Add/Remove programs.
     You can then quickly choose the program(s) you wish to remove by selecting them from the program list.

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Q: I would like to order Clean It Up ! on CD. Can I have it shipped ?

A: Absolutely. The cost for the download and CD is $19.95 (USD). To request a physical copy of
    Clean It Up ! please click here.

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Q: How can I contact Xcentric Software for Sales or Technical support ?

A: To contact the Sales department click here, to contact us for Technical Support click here.

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Q: How can I make a suggestion for improvements or added features ?

A: Us the Feedback/Suggestions form by clicking here and select the Feedback or Suggestion option.

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